24/7 proactive monitoring
Comprehensive visibility across your global application estate, identifying and neutralizing potential threats before they impact your business operations or users.
TRUSTED AMS PARTNER SINCE 2010
Application Managed Services
Our enterprise-grade application management services are powered by senior in-house engineers, AI-assisted incident resolution, and 24/7 monitoring. We help reduce IT complexity, strengthen security, and optimize application performance while lowering operational costs.
- 2010
- Operating since
- 9,000+
- Projects delivered
- 3,900+
- Apps published
- 120+
- AI products shipped
Trusted by the brands we build for
Trusted by innovators worldwide
Recent engagements where managed services moved the numbers.
Tipsyryde
Alcohol delivery super app with real-time order tracking and live driver updates. We engineered the dispatch logic and live-tracking stack that keeps average pickups at 18 minutes across a 1.5M-download user base.
1.5M+
Downloads
18 min
Avg Pickup Time
4.8/5
App Rating
Flyereats
Food delivery platform with live order streaming and multi-restaurant management. Our architecture helped the operator scale past 2M orders while cutting average delivery times by 32%.
2M+
Orders Delivered
32%
Faster Delivery
4.7/5
App Rating
PragPlay
Live casino and gaming streaming platform with real-time player engagement. Low-latency streaming held uptime at 99.9% and stretched average session length threefold.
500K+
Active Players
99.9%
Stream Uptime
3X
Session Length
Etihad Airways
Travel companion app featuring in-flight entertainment and live content. The experience lifted engagement by 40% for a monthly audience of more than 1M travelers.
1M+
Monthly Users
40%
Higher Engagement
4.6/5
App Rating
Heineken
Brand entertainment hub delivering video campaigns to global audiences. The platform drove 25M+ video views and a measurable lift in watch time and conversion.
25M+
Video Views
2.2X
Watch Time
18%
Conversion Lift
Marvel Studios
Fan streaming experience with trailers, behind-the-scenes content, and premieres. Fans completed 65% of streams, a completion rate most platforms never reach.
10M+
Streams
65%
Completion Rate
4.9/5
App Rating
The Moxace effect: profound application changes
Tangible improvements across stability, speed, security, and cost, built into the operating model from day one, not added later.
AI-powered incident resolution
Leveraging autonomous agents and predictive modeling to resolve 40% of routine incidents instantly while preemptively surfacing anomalies to compress resolution time.
Strategic partnership
Eliminating vendor fragmentation with a dedicated Service Delivery Manager who owns every outcome, providing a single escalation path and absolute transparency.
Continuous legacy modernization
Smoothly upgrading SAP, Oracle, and legacy environments within your existing AMS framework to ensure technical agility without disrupting day-to-day stability.
Value-driven outcomes
Linking our operational performance directly to your business KPIs, ensuring every technical milestone delivers measurable efficiency and cost-optimization for the enterprise.
Complete IP and data sovereignty
Retain full ownership of all source code, runbooks, and credentials throughout the engagement, ensuring total portability and long-term control over your digital assets.
24/7
Monitoring & support
60 Days
Post-launch support standard
12 Months
Free product updates
Since 2010
Operating at scale
End-to-end service coverage for your enterprise portfolio
ERP, CRM, Cloud, Security, Data, and DevOps, every dimension of enterprise application management in one engagement.
ERP application management
SAP, Oracle, and Microsoft Dynamics managed so your operations, finance, and supply chain teams stay fully productive. Predictive monitoring resolves incidents before they interrupt month-end close or order flow.
- ✓Core business processes protected through every system change
- ✓Predictive incident resolution ensuring zero business disruption
- ✓Continuous version currency maintained as systems evolve & scale
CRM platform operations
Salesforce, HubSpot, and Microsoft CRM managed so your sales and service teams always work at full capacity. Integrations, automations, and platform upgrades are maintained continuously without disrupting live pipelines.
- ✓Revenue-critical customer workflows stay uninterrupted
- ✓CRM-to-enterprise integrations maintained and monitored
- ✓Platform improvements delivered continuously without impacting sales teams
Application maintenance
Proprietary platforms and SaaS applications managed end-to-end, including inherited and legacy systems with full continuity.
- ✓Business continuity protected for legacy and inherited systems
- ✓Product improvements delivered on a structured release cadence
- ✓Third-party integrations and API dependencies monitored for reliability
Cloud infrastructure management
Cloud infrastructure across AWS, Azure, and GCP optimized continuously so performance stays high and costs reduce each quarter.
- ✓Infrastructure capacity aligned to business demand automatically
- ✓Cloud costs reduced through continuous optimization and governance
- ✓Business continuity protected through multi-region architecture
Application modernization
Legacy platforms modernized inside your AMS engagement, incrementally, while applications stay in production and users are unaffected.
- ✓Technical debt reduced so applications keep pace with your market
- ✓Legacy platforms migrated to cloud-native architecture without downtime
- ✓New business capabilities enabled through AI-ready infrastructure
Security operations
Security and compliance maintained continuously across HIPAA, PCI-DSS, GDPR, and SOX so your estate is always audit-ready.
- ✓Compliance posture maintained continuously, not just before audits
- ✓Security vulnerabilities addressed before they become business risk
- ✓Regulatory obligations met without burdening your internal team
Data platform management
Enterprise data platforms, pipelines, and analytics infrastructure maintained under production-grade SLAs so business decisions are always supported by reliable data.
- ✓Business-critical data available when decisions need to be made
- ✓Data pipelines and enterprise integrations run without failure
- ✓Analytics infrastructure maintained so reporting stays reliable
DevOps engineering
Enterprise release cycles accelerated from months to weeks, with governance and traceability across complex multi-system environments.
- ✓New capabilities delivered to market faster and more reliably
- ✓Release risk reduced through structured governance and rollback capability
- ✓Engineering capacity freed from deployment management and overhead
AI & automation operations
We run and improve the AI capabilities already inside your portfolio, model monitoring, agent and prompt updates, and automation workflows that keep getting more useful over time.
- ✓Model & Agent Monitoring
- ✓Automation Workflow Tuning
- ✓AI Cost Governance
- ✓Continuous Feature Delivery
Measurable outcomes across your portfolio
Real engagements. Measurable results. Across the industries and challenges enterprise leaders face every day.
Tipsyryde
Alcohol delivery super app with real-time order tracking and live driver updates. We engineered the dispatch logic and live-tracking stack that keeps average pickups at 18 minutes across a 1.5M-download user base.
1.5M+
Downloads
18 min
Avg Pickup Time
4.8/5
App Rating
Flyereats
Food delivery platform with live order streaming and multi-restaurant management. Our architecture helped the operator scale past 2M orders while cutting average delivery times by 32%.
2M+
Orders Delivered
32%
Faster Delivery
4.7/5
App Rating
PragPlay
Live casino and gaming streaming platform with real-time player engagement. Low-latency streaming held uptime at 99.9% and stretched average session length threefold.
500K+
Active Players
99.9%
Stream Uptime
3X
Session Length
Etihad Airways
Travel companion app featuring in-flight entertainment and live content. The experience lifted engagement by 40% for a monthly audience of more than 1M travelers.
1M+
Monthly Users
40%
Higher Engagement
4.6/5
App Rating
Heineken
Brand entertainment hub delivering video campaigns to global audiences. The platform drove 25M+ video views and a measurable lift in watch time and conversion.
25M+
Video Views
2.2X
Watch Time
18%
Conversion Lift
Marvel Studios
Fan streaming experience with trailers, behind-the-scenes content, and premieres. Fans completed 65% of streams, a completion rate most platforms never reach.
10M+
Streams
65%
Completion Rate
4.9/5
App Rating
Scalable AMS models for enterprise
A modular framework structured to align our depth of service with your portfolio's specific operational requirements.
TIER 01, operations & maintenance
Full operational ownership of your application estate: 24/7 monitoring, proactive incident management, security operations, and SLA governance, extended with structured change management, bug resolution, patch governance, version upgrades, and minor enhancements on a governed cadence. Your team carries zero operational burden.
- ✓24/7 Monitoring
- ✓Incident Management
- ✓Bug & Patch Governance
- ✓Version Management
- ✓SLA & Compliance Governance
TIER 02, full lifecycle management
The complete AMS partnership: everything in Tier 01 plus continuous feature delivery, AI integration, cloud optimization, and application modernization built into the engagement. Your portfolio improves every quarter without a separate program or budget.
- ✓All of Tier 01
- ✓Feature Delivery
- ✓AI Integration
- ✓Cloud Optimization
- ✓Modernization Roadmap
TIER 03, Outcome-based partnership
Full Lifecycle Management with commercial accountability extended to board-level business metrics. TCO reduction targets, revenue-protected uptime, engineering throughput benchmarks, and strategic goals contracted and reported to your executive leadership.
- ✓All of Tier 02
- ✓Business KPI Contracts
- ✓Executive Governance
- ✓Value Reporting
Application portfolios we manage across sectors
Compliance, uptime, and integration demands differ by sector, and the operating model is tuned to each.
Healthcare
24/7 management of patient-facing and clinical platforms with HIPAA-aligned patch governance and audit-ready change control, consistent with our healthcare app development standards.
Fintech
Banking and payments estate management with PCI DSS-scoped patching, transaction monitoring, and regulator-ready reporting, built on our fintech app development experience.
SaaS & Technology
Multi-tenant platform operations with release engineering, cost optimization, and uptime SLAs your customers contract against. Pairs with our SaaS development company builds.
Logistics
Fleet, warehouse, and tracking platform management with offline-tolerant integrations and peak-season capacity management.
Retail & E-Commerce
Storefront and inventory platform operations tuned for peak-season traffic, checkout reliability, and integration uptime.
Manufacturing
Production-system management connecting ERP, MES, and IoT data pipelines with predictive maintenance alerting.
How we take over an application estate
A structured transition from first audit to steady-state operations, without disrupting live users.
- 01
Estate audit & baseline
We inventory applications, integrations, and dependencies, then baseline performance, security posture, and incident history to measure against.
✓ step 01 complete - 02
Knowledge transfer
Runbooks, credentials, and architecture context transfer from your team or incumbent vendor, with documentation rebuilt where it is missing.
✓ step 02 complete - 03
Monitoring & SLA setup
24/7 monitoring, alerting thresholds, and escalation paths go live, with SLAs contracted to response and resolution targets you sign off.
✓ step 03 complete - 04
Stabilization
Backlogs of known issues, security patches, and technical debt are triaged and cleared on a governed cadence.
✓ step 04 complete - 05
Continuous improvement
Monthly service reviews and quarterly roadmap planning turn operations data into cost, performance, and feature improvements.
✓ step 05 complete
Flexible AMS engagement models
Choose the depth of partnership that matches your portfolio and internal capability.
Tiered Managed Service
Operations and maintenance, full lifecycle, or outcome-based partnership, priced per tier and reviewed annually.
- ✓24/7 monitoring & incident management
- ✓Patch & version governance
- ✓SLA-backed response targets
- ✓Monthly service reviews
Co-Managed Operations
We run monitoring, patching, and L1/L2 resolution while your team keeps product ownership and feature work.
- ✓Shared tooling & on-call
- ✓Defined responsibility split
- ✓Escalation runbooks
- ✓Joint backlog planning
Outcome-Based Partnership
Commercial accountability tied to business metrics: uptime, cost reduction, and throughput targets contracted at board level.
- ✓KPI-contracted outcomes
- ✓Executive value reporting
- ✓Innovation roadmap included
- ✓Annual cost-reduction targets
Application managed services FAQs
AI that makes your applications faster, smarter, and more resilient
Gartner estimates AI-powered IT operations will reduce enterprise application management costs by 25% by 2026, making AI-native AMS a strategic operational imperative, not a future roadmap item.
Proactive resilience over reactive support
Deploy predictive anomaly detection to neutralize threats instantly. Autonomous agents resolve routine incidents while LLMs perform sub-second root-cause analysis across global logs.
Elite code quality with minimal engineering friction
Automate code reviews and test generation to accelerate velocity. Generative AI maintains live runbooks and hardens security scans before every production deployment.
Security & compliance automation
AI-driven anomaly detection, automated patch verification, and continuous compliance checks keep your estate audit-ready across HIPAA, PCI-DSS, GDPR, and SOX, without adding headcount.
$ moxace launch --nowPut your application estate under managed care
Get an estate audit and a tiered, SLA-backed service proposal within a week, with 60 days of transition support included from day one.
- 01
Share your idea
a quick call, no deck required
- 02
See the live demo
every screen, admin to user
- 03
Launch with source
full code, your brand, your servers
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