Moxace

AIOps Services

Moxace builds AI operations systems that turn telemetry into useful action, from anomaly detection and incident triage to runbook automation and clear human escalation.

15+
Years engineering products
120+
AI products in production
35+
Industries served
100%
Source-code ownership

Trusted by the brands we build for

  • Etihad
  • Heineken
  • Marvel Studios

What AIOps includes

A production system needs useful controls around the model, not another isolated demonstration.

service

Predictive operations

Connect logs, metrics, traces, and incident history so operations teams can detect abnormal behavior early, investigate with context, and act through governed workflows.

  • ✓Discovery and architecture
  • ✓Integration with existing systems
  • ✓Evaluation before production
service

Governance by design

We build permissions, auditability, review paths, and operational ownership into the system from the start.

  • ✓Role-aware access
  • ✓Traceable decisions
  • ✓Human escalation paths
service

Built to operate

The work includes a practical operating model so your team can understand what is running, why it is acting, and what to improve next.

  • ✓Clear ownership
  • ✓Production observability
  • ✓Documented handover

AI products our engineers have shipped

A sample of the 120+ AI products Moxace has delivered across industries.

Tipsyryde

On-demand delivery platform with AI-assisted dispatch and demand forecasting.

1.5M+
Downloads
18 min
Avg. Pickup Time
4.8
App Rating

Flyereats

Food delivery platform with predictive kitchen routing and order batching.

2M+
Monthly Orders
32%
Faster Delivery
4.7
App Rating

Etihad Airways

Passenger digital experience with AI-driven personalisation and booking assistance.

1M+
Monthly Users
40%
Engagement Lift
4.7
App Rating

How the work moves forward

A delivery path that turns a defined operational problem into a system your team can run.

pipeline
  1. 01

    Map the operating problem

    Define users, data, decision boundaries, and the outcome the system must improve.

    ✓ step 01 complete
  2. 02

    Design the control plane

    Set permissions, evaluation criteria, escalation paths, and the evidence required for release.

    ✓ step 02 complete
  3. 03

    Build and integrate

    Connect the product, data, infrastructure, and workflow systems that the capability depends on.

    ✓ step 03 complete
  4. 04

    Evaluate before release

    Test quality, failure modes, security controls, and operational readiness against the agreed use case.

    ✓ step 04 complete
  5. 05

    Hand over with visibility

    Provide source code, documentation, and an operating rhythm for the team that owns the next phase.

    ✓ step 05 complete

Controls that keep AI useful

The same engineering disciplines that make a platform dependable also make its AI capabilities easier to trust.

Evaluation suites

Test representative scenarios and edge cases before a model or workflow is released.

Auditable workflows

Capture the inputs, actions, approvals, and exceptions that matter to your operating model.

Human review

Route uncertain or sensitive decisions to the right person with the context they need.

Observable systems

Make service health, quality signals, and operational change visible after launch.

Engineering foundations

OpenTelemetry, event pipelines, model evaluation, alert routing, and auditable runbooks.

/01

Architecture

Interfaces and service boundaries designed around the data, controls, and systems you already operate.

/02

Data and integration

Reliable connectors, retrieval, events, and data contracts built for the use case rather than a generic demo.

/03

Operations

Deployment, logging, testing, monitoring, and documented recovery paths for the production system.

Where this work applies

The implementation changes with your operational rules, data sensitivity, and user risk.

industry

Fintech platforms

AIOps designed around the workflows, controls, and decision context that matter in fintech platforms.

  • ✓System integration
  • ✓Governed automation
  • ✓Production support
industry

Healthcare operations

AIOps designed around the workflows, controls, and decision context that matter in healthcare operations.

  • ✓System integration
  • ✓Governed automation
  • ✓Production support
industry

Logistics networks

AIOps designed around the workflows, controls, and decision context that matter in logistics networks.

  • ✓System integration
  • ✓Governed automation
  • ✓Production support
/07

Why teams work with Moxace

We combine product engineering with the practical work of bringing AI systems into production.

Builders, not slideware

Strategy and implementation sit with the same engineering team, so the plan accounts for the system that must actually ship.

Ownership in writing

Your repositories, documentation, and deployment controls transfer with the build, with no vendor lock-in.

Measured release decisions

We define how quality, safety, and operational readiness will be checked before production use.

A system that can evolve

The architecture leaves room to extend workflows, models, and integrations as your operational needs change.

AIOps questions

We start by mapping your telemetry sources, incident history, alert volumes, and on-call workflow. That gives you a scoped plan for which signals deserve model attention and which just need better routing, before any build work begins.

$ moxace launch --now

Plan your AIOps system

Talk to an engineering team about your telemetry, alert volumes, and the operational outcomes you want to improve.

launch.sequence3 steps
  1. 01

    Share your idea

    a quick call, no deck required

  2. 02

    See the live demo

    every screen, admin to user

  3. 03

    Launch with source

    full code, your brand, your servers

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